Quick Answer: How Do I Get A Replacement SIM Card From Virgin?

How do I get a replacement SIM card?

How to Replace a Lost SIM CardContact customer service.

If a SIM card is lost or stolen, contacting the SIM card’s service provider can ensure that the lost card is turned off and no unexpected usage occurs.

Locate a service provider’s retail store.

Order a replacement SIM card..

What happens if you take out your SIM card and put it in another phone?

You can take the SIM card out, put it into another phone, and if someone calls your number, the new phone will ring. … If the SIM card and phone serial number don’t match, the phone simply won’t work. The SIM card won’t work in other phones, and the phone won’t work with other SIM cards.

How do I change my SIM card but keep the same number?

How do I transfer my mobile number?Call or text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text. … Contact your new network and give them the PAC code. … Check the SIM works in your phone and the new number has ported across.

How do I get my old SIM card number back?

How to Reactivate an Old SIM CardRemove the SIM card from the handset.Write down the numbers that are printed on the SIM card. … Contact your wireless provider to activate your SIM card. … Give the IMEI number and SIM card number to your customer service agent.Put the SIM card back into your phone and replace the battery and cover.

What happens if I get a new SIM card?

When you remove your SIM card from your phone and replace it with another card, you lose access to any information on the original card. This information is still stored on the old card, so any phone numbers, addresses or text messages that you lose are available if you insert the old card into the device.

Why are Virgin Media replacing SIM cards?

The new SIMs allow Virgin to control much more of the network than is possible with the old EE ones. I can also tell you there is a new drive to get these cards out and although no firm date has been given, complete the change over before the end of this year.

What do you lose when you get a new SIM card?

When you remove your SIM card from your phone and replace it with another card, you lose access to any information on the original card. This information is still stored on the old card, so any phone numbers, addresses or text messages that you lose are available if you insert the old card into the device.

How do I activate my new SIM card virgin?

Just follow the steps below:Download our app.Sign up, choose your number, pick your plan and pay.Get your SIM activated by selecting ‘I ALREADY HAVE A SIM’ in the app.Then we’ll come and activate your SIM within an hour.

How long does it take for a new SIM to activate?

It can take anywhere between 1 hour to 24-48 business hours for your SIM Card to Activate so we always recommend you keep using your old SIM Card in the meantime.

Do you have to get a new SIM card when you get a new phone?

When you get your new device it will come with a brand new SIM Card. Your old SIM Card should fit too, but it is recommended that you use the new one.

Can I put my virgin SIM card in any phone?

Mobile companies “lock” their phones so that they’ll only work with SIM cards hooked up to that company’s network. Switching this up so that a phone can work with any SIM card is called “unlocking.” … A non-Virgin Mobile phone needs to be unlocked and compatible with the Virgin Mobile network before we can hook it up.

When should I get a new SIM card?

When you have a SIM card older than a year, we recommend to get a new SIM card from your provider. If you use a SIM card adapter, please request a new SIM card with your provider of the proper size (FP1: Mini-SIM card, FP2: Micro SIM card).

Do I need to change my SIM card when I get a new iPhone?

iPhone SIM cards only store small amounts of customer data, including your phone number and billing information. They do not store contacts, images, apps, and other data, which must be transferred separately when you get a new iPhone.

How do I get a replacement SIM from virgin?

Not received or lost your new SIM? No problem – just call our team on 789 from your Virgin Media phone, or 0345 6000 789* from any other phone, and we’ll send you a new one.

Is Virgin Mobile changing network?

Virgin Media has signed a Mobile Virtual Network Operator (MVNO) agreement with Vodafone that will last until 2026. Under the terms of the deal announced, Virgin Media’s mobile customers will be switched from networks operated by BT Enterprise (BT owns operator EE), and onto the mobile networks of Vodafone.

Why is my new SIM not working?

Your SIM card or device may be configured for your previous network and will need to be reconfigured. … Clean the gold connectors on the SIM with a clean lint-free cloth. Replace the battery and turn your phone on without the SIM. Turn your phone off, replace the SIM and restart the phone.

Can I activate my SIM card online?

New phone or SIM card activation If after inserting the new SIM card you cannot make a call or browse the Web you’ll need to activate your new phone or SIM card online. Go to att.com/getstartedbiz. Select Activate your device for AT&T wireless device.